JOB POSTED DATE: 22 April 2013
COMPANY NAME: ANZ Banking Group
COMPANY-PROFILE:
ANZ is a Top 5 Corporate Bank in Asia.ANZ is accelerating the growth of its business in Asia. ANZ realises that our greatest asset is our people. That is why we are creating a unique climate of inspiration, leadership, values and great opportunities that will enable the best in market to thrive as part of our diverse team.
JOB FIELD : Bank/Others
JOB ROLE/PROFILE:Service Desk Analyst
JOB RED ID:BAN010084
JOB RED ID:BAN010084
JOB-LOCATION: Across India
LAST DATE: ASAP
LAST DATE: ASAP
REQUIRED QUALIFICATION: Any degree
EXPERIENCE REQUIRED: 1-3 Years
CANDIDATE PROFILE:
- The Candidates should be a graduate,from a recognized university.
- Should have basic Understanding of Active Directory \ Mail Client preferably outlook \ Network
- Must possess excellent Communication skills and typing skills.
- Should be able to do basic trouble shooting - Desktop and hardware
- Must have 1-3 years of experience in IT
- Should have the ability to work under pressure and shifts
JOB DESCRIPTION:
- The role of "Global Service Desk Analyst" is to provide excellent customer service at the first point of contact for the diagnosis of faults and the provision of technical resolution of service to our customers.
- The role includes raising work requests, performing password resets and network administration for PC/LAN, Microsoft Applications.
- Good customer service ethics is part of this job, putting customers first and delivering operations service that continuously exceeds the customer's expectations.
- The individual has to deliver positive customer experience within agreed timeframes i.e. Service Level Agreements (SLAs).
HOW TO APPLY:
Interested and eligible candidates apply this position in online as soon as possible.(Before the link expire)
To Apply: Click here
WEBSITE DETAILS OF THE COMPANY: http://anz.com
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