MWH Global hiring "Helpdesk Analyst" for B.E/B.Tech/Diploma graduates, Pune- April 2013

Posted by at 5:20 PM

MWH-Helpdesk Analyst

JOB POSTED DATE: 26 April 2013

COMPANY NAME: MWH Global

COMPANY PROFILE: 

              Since our founding in 1820, we have engaged in the engineering, construction, and management of some of the largest and most technically advanced wet infrastructure, hydropower, mining and transportation projects for municipalities, governments and multi-national private corporations throughout the world. Through our involvement in wet infrastructure and water engineering projects, the role of MWH is to help manage water purity and availability in a sustainable fashion for the health, livelihood and security of people worldwide.

FIELD OF WORKING: IT/Software Jobs

JOB ROLE: Helpdesk Analyst

JOB REQ ID: 4564BR 

SALARY OFFERED: Best in Industry

JOB LOCATION:Pune

LAST DATE: ASAP

REQUIRED QUALIFICATION: B.E/B.Tech/Diploma

EXPERIENCE REQUIRED: Freshers

CANDIDATE PROFILE:
  • The candidate should possess diploma / Certificate or Degree in IT related studies from a recognized university.
  • Should possess good communication skills and verbal ability.
JOB DESCRIPTION:
  • The Help desk Analyst provides a central point of contact for first level support to users of MWH IT Services
  • To restore normal service operation as quickly as possible with minimum disruption to the business
  • To minimize the adverse effect on the business of incidents and problems and to proactively prevent the occurrence of incidents, problems and errors
  • Ensure all requests received are recorded, prioritised and escalated to ensure deliver of agreed service levels.
  • Liase between users and other iNet staff to ensure timely resolution of requests.
  • Follow up escalated requests and regularly update users of the status of outstanding requests.
  • Support installation of new and enhanced software / hardware as required.
    User Administration.
APPLY MODE : Online

HOW TO APPLY: 
      
                     Interested and eligible candidates can apply this job through the link given below as soon as possible(Before the link expires).

TO APPLY: Click here

WEBSITE DETAILS OF THE COMPANY: http://www.mwhglobal.com
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